USAID-APIK IT Specialist position opening:
DAI works at the cutting edge of international
development, combining technical excellence, professional project management,
and exceptional customer service to solve our clients’ most complex problems.
Since 1970, DAI has worked in 150 developing and transition countries,
providing comprehensive development solutions in areas including crisis
mitigation and stability operations, democratic governance and public sector
management, agriculture and agribusiness, private sector development and
financial services, economics and trade, HIV/AIDS, avian influenza control,
water and natural resources management, and energy and climate change.
DAI seeks an Information Technology (IT)
Specialist for a 5-year, $19 million USAID funded “Adaptasi Perubahan
Iklim dan Ketangguhan (APIK)” Project. The purpose of APIK is to support
the Government of Indonesia to strengthen climate and disaster resilience,
working in an integrated manner from the national level down to the community
level. APIK will help to mainstream climate change adaptation and disaster
risk reduction into national and sub-national governance frameworks, build
the capacity of local communities and the private sector to address climate
change and weather-related natural hazards, and support the use of information
for climate and disaster risk management among key stakeholders.
The IT Specialist will be based in Jakarta
but will travel to APIK regional offices to set up and deconstruct local
area network. S/he will also travel to the regional offices trouble
shoot when required.
Summary of Primary Duties
The Information Technology (IT) Specialist
is responsible for the IT needs of the project, including system installations,
maintenance, support and technical consultations to clients. S/He is responsible
for ensuring that standards set by the DAI home office are followed and
project solutions are the most efficient and cost effective. Responsibilities
also include assisting in the setup, maintenance and troubleshooting of
the LANs (Local Area Networks) at the various project offices. Responsible
for the setup, maintenance and troubleshooting of client computers and
peripherals such as printers and scanners. S/He will ensure that proper
back up, anti-virus and disaster recovery procedures are identified and
followed and that end users have access to shared files, printers and to
email. Other duties as assigned from time to time by the Director of Finance
the establishment of robust information technology systems throughout project
locations, including regular travel to project office sites to oversee
the installation, configuration and troubleshooting of individual and networked
and oversee compliance with written operating guidelines and maintenance
respond to problems or interruption in network access.
all APIK Project staff with computer-related problems, requests, or questions.
with appropriate administrative staff to resolve problems with network
connection caused by factors outside the office space.
on-call when out of the office to help staff with problems or questions
related to the network.
strong IT support systems through staff training.
regular communication with the Home Office OIMT IT Operations team regarding
network, system hardware and software changes/issues/updates and user registration,
updates and termination.
and supervise regional staff on basic server maintenance.
installation, configuration DAI Email on Smartphone (Android, Blackberry,
the communications team to maintenance expire time APIK website to webhosting
the communications team to upload APIK website content.
management and upkeep of Information Technology Systems, as well as requesting
access or deleting access to project systems.
new staff on the active directory and establish Lotus Notes accounts; Remove
staff access to the active directory and terminate their lotus notes email
email accounts for all staff and confidentiality of all passwords and other
appropriate, work with Administrative Officer to establish agreements with
the adequacy of power supply, grounding, cabling, telephone line wiring,
connectors, and other system infrastructure.
the completeness of delivered software, including adequacy of licensing,
and ensure that licensing and registration is completed for all project
tracker of software licenses within project TAMIS. Maintain copies
of licenses and request the purchase of additional licenses from the Home
Office Project Coordinator.
warranties for IT related products.
LAN hardware and all procured software, including, but not limited to,
the LAN operating system, Windows, Lotus Notes, TAMIS, Microsoft Office
and Suite components, antivirus and backup software.
network and personal firewalls.
all software, including, but not limited to, the LAN operating system,
Windows, Lotus Notes, TAMIS, Microsoft Office and Suite components, antivirus
and backup software back to the original.
Local Area Network.
with DAI System Administrator on cleaning the data of the server and create
the back up for HO record.
that all IT systems are well-protected against viruses, power supply fluctuations
and other threats to the systems.
maintain all computer and multimedia equipment in the APIK project office.
the safety of the server and other equipment in the computer room by locking
the door at the end of each day.
required, verify the completeness and functionality of delivered computers,
hubs and switches, modems, UPS machines, printers, scanners, and other
hardware accessories, and take remedial replacement or repair action if
up project servers with a frequency as determined by the DAI/W Systems
backup tapes from server and store in a secure location.
all project electronic records and clean equipment prior to disposing to
least 3-5 years of experience in related field
year Diploma received
and Server support experience, especially with Windows Server & Windows
Client operating systems
WAN and VSAT knowledge and experience
applications, MS Office, MS Project
client applications such as Adobe Acrobat
IT troubleshooting skills and experience
or basic knowledge of Lotus Notes Client Administration, and replication
within a WAN preferred
setup and maintenance preferred
administrative experience preferred
working knowledge of English
Interested applicants are invited to send
their CV to APIK_Recruitment@DAI.com.
DAI will be conducting interviews until December 18. Please send applications
as soon as possible. Applicants are instructed to write “IT Specialist
Application – NAME” as the Subject line of their email. We regret that
we are unable to acknowledge receipt of all applications and only shortlisted
candidates will be notified.
The DAI email disclaimer can be found at http://www.dai.com/disclaimer.