IT Network & System Engineer

Project Overview

The Millennium Challenge Corporation (MCC) is a U.S. government corporation established in 2004. Its mission is to provide assistance that will support sustainable and inclusive economic growth and poverty reduction in carefully selected developing countries that demonstrate a commitment to just and democratic governance, economic freedom, and investments in their citizenry.

In December 2018, MCC’s Board of Directors selected Indonesia as eligible to develop a second compact. The selection reflected the strong partnership MCC and Indonesia built during the first compact. Following signature of the Indonesia Infrastructure and Finance Compact on April 13, 2023, the entity charged with implementing the compact activities, Millennium Challenge Account-Indonesia II (MCA), is currently in the pre-implementation preparation stage, prior to “Entry-Into-Force” (EIF) of the compact agreement at which time the five-year implementation period begins.

The Indonesia Infrastructure and Finance Compact consists of three projects:

• The Advancing Transport and Logistics Accessibility (ATLAS) Project will work with five provincial governments – South Sumatra, North Sulawesi, Riau, Riau Islands and Bali – to improve infrastructure planning and preparation at the sub-national level, where transport and logistics are more constrained. The resulting projects will improve access to employment opportunities for Indonesians and the accessibility of transport services for women and disabled passengers.

• The Access to Finance for Women-owned/Micro-, Small and Medium Enterprises Project aims to increase formal lending services to MSMEs, especially those owned by women. The project will also provide business training, including digital and financial literacy trainings, and technical assistance to improve credit worthiness and investment readiness.

• The Financial Markets Development (FMD) Project will provide technical assistance and blended finance grants to increase the participation of private sector or commercially oriented finance in infrastructure investments. This will help the government of Indonesia to form new partnerships and unlock existing money to fund lower-risk, high-quality infrastructure projects.

Position Objective

The Information Technology Network and System Engineer reports to the Information Technology Manager. The Information Technology Network and System Engineer will support a wide array of information system and the security technologies; coordinating implementation and testing schedule; ensure the servers maintain stability.

The ideal candidate will have strong interpersonal, communications and problems solving skills. The position requires experience with virtualized environments and remote management.

Tasks and Responsibilities

• Assist the Information Technology Manager in the deployment, operations, monitoring and maintenance of the MCA network;
• Install, configure, test and maintain operating systems, applications and system management tools at the MCA Indonesia Office and cloud infrastructure;
• Configure and install various network devices and services (e.g. routers, switches, firewalls, load balancers, VPN, Backup and Replication, Network management, Flow and Security management);
• Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations;
• Monitor system resource utilization, trending, and capacity planning;
• Provide Level-2/3 support and troubleshooting to resolve issues
• Proactively monitor performance and ensure highest levels of infrastructure and systems availability and reliability;
• Implement and maintain security, backup and redundancy strategies;
• Perform disaster recovery operations when required;
• Produce documentation for installation, network topology and troubleshooting of systems and infrastructure;
• Develop a system of processes and procedures to operate and monitor the MCA Indonesia network;
• Liaise with vendors, datacenters, peers, partners and other IT personnel for problem resolution
• Ensure integrity of MCA Indonesia computerized system and the security measures over the network infrastructure and data stores; implement improve security measures , where necessary.
• Monitor systems and IT infrastructure from risk perspective and take corrective actions as necessary.
• Implement and support a variety of applications and analyze traffics across the MCA-Indonesia network.
• Coordinate the MCA-Indonesia website content development.
• Perform any other duties as may be assigned from time to time.
• Maintain the MCA-Indonesia’s website.
• Perform such other duties assigned by the IT Manager.

Key Qualifications (Education, Experience, Technical Competencies)
1. Education, experience and technical competencies:
• Bachelor’s degree in IT/Computer Science with a network engineering focus;
• 8 years relevant continuous work experience in a network and systems engineer function;
• Good hands-on experience in routing and switching;
• Good hands-on experience in Linux/Unix, MacOS and Windows systems;
• Good understanding of network and internet-related concepts such as DNS, HTTP. DHCP, TCP/IP, etc.;
• Experience managing high performance web and data infrastructure;
• Good understanding of network and systems security;
• Excellent written and verbal communication skill in English and Indonesia.

2. Personal attributes and competencies:
• Excellent personal organization and have good coordination skills.
• Excellent interpersonal and communication skills, and demonstrated the ability to effectively interact and collaborate with people in multidisciplinary teams as well as work across departments.
• Able to multi-task and work independently as well as in a team environment.
• Have integrity and exercise good judgement.
• Have capability to be flexible to respond to changing requirements.

How to Apply
Please submit your application letter, which should discuss how you meet the aforementioned position requirements, emphasizing relevant skills and experiences, as well as why you are interested in working with MCA-Indonesia II and comprehensive resume as attachments to [email protected] and cc to [email protected] by 12 April 2024, with subject line IT Network & System Engineer.
Please name your file as follow format:
Your Complete Name_Application Letter and Your Complete Name_CV.
Given the volume of applications received, only short-listed candidates will be contacted for an interview.

More Information

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