Management Sciences for Health (MSH) is a mission-driven, global nonprofit advisory organization that provides governments, health organizations, and the private sector with the strategies, tools, and management support to deliver high-functioning health systems effectively and efficiently. For more than 50 years, we have focused on the people at the heart of the health system – from health ministries to communities, private sector to civil society – in each environment in which we work, serving as trusted advisors to make foundational changes that support the whole health system. Working shoulder-to-shoulder with countries and communities, MSH helps to save lives and improve the health of the world’s poorest and most vulnerable people by building strong, resilient, sustainable health systems.

MSH started working in Indonesia in 1980 with a focus on improving child health, decentralizing health services, expanding access to care and treatment for TB, and strengthening pharmaceutical management. In 2023, MSH was awarded the five-year USAID BEBAS-TB activity to reduce TB incidence and mortality by addressing critical gaps and challenges in the TB program. This activity builds on the work of previous USAID projects and aims to improve access and utilization of quality and patient-centered comprehensive TB services. To achieve the objectives, MSH is looking for Knowledge Management Specialist.

Overall Responsibilities

Reporting to the Communication and Knowledge Management Manager and working closely with the BEBAS-TB MERL, Technical and Provincial Team. The Knowledge Management (KM) Specialist will provide technical assistance for reviewing and implementing knowledge and information management activities to support USAID BEBAS-TB objectives. The KM Specialist will be responsible for building and maintaining a robust KM ecosystem that facilitates knowledge creation, capture, sharing, and utilization to improve program effectiveness and impact.

Specific Responsibilities

• Support to develop and Implement Knowledge Management Strategy

Conduct a thorough knowledge assessment to identify knowledge gaps, strengths, and opportunities within the USAID BEBAS-TB program.

With direction from Communication and Knowledge Management Manager, design and implement effective KM systems, processes, and tools to capture, store, and disseminate knowledge.

• Facilitate Knowledge Sharing and Creation

​Foster a collaborative and knowledge-sharing culture within the program.

Facilitate the creation of new knowledge products, such as guidelines, tools, and case studies.

Utilize digital platforms and technologies to enhance knowledge sharing and accessibility.

• Manage Knowledge Repository:

Build and maintain a centralized knowledge repository, ensuring easy access to relevant information and resources. Develop a robust metadata structure to facilitate effective knowledge search and retrieval. Curate and update knowledge content regularly to maintain its relevance and accuracy.

• Capacity Building

​Build the capacity of program staff in KM concepts, tools, and practices. Develop and deliver KM training programs tailored to different audiences. Provide ongoing coaching and mentoring to support knowledge management efforts.

Qualifications:

Education:

• Bachelor’s degree in communication, public health, or a related field

Experience:

• 5 years of progressively responsible, related experience is required.

Knowledge and Skills:

• Demonstrated ability to design, implement, and evaluate KM strategies and systems.
• Experience in utilizing KM tools and technologies (e.g., SharePoint, Confluence, databases, content management systems) to capture, manage, and disseminate knowledge effectively
• Ability to drive organizational change and foster a knowledge-sharing culture
• Expertise in utilizing digital platforms and tools for knowledge creation, sharing, and dissemination
• Experience working with USAID or another donor-funded program
• Experience in capacity building and training
• Preferred experience in public health, tuberculosis, and international development

Competencies:

• Ability to align thinking and actions to organizational values
• Ability to expresses thoughts clearly, accurately and succinctly in verbal and in writing to different audiences.
• Demonstrated ability to develop and maintain strong, effective professional relationships and to work well independently and as part of a team.
• Ability to learn and execute complex workflow procedures.
• Ability to manage time effectively, assess priorities, work gracefully under pressure with multiple deadlines, be flexible, and manage projects through to their successful completion with attention to detail and quality.
• Demonstrated competency for project management and coordination of diverse teams.

Physical Demands:

• Travel requirements: Availability to travel domestically and internationally as needed; up to 50%.

How to Apply

Please send your application and preferably apply via online through MSH Career Website (click this link): Knowledge Management Specialist: Jakarta Office

Only applicant who meets the above qualification will be considered

You can check out our career page for more interesting job information here.

MSH is an equal opportunity employer and will not discriminate against any employee or applicant for employment on the basis of race, color, sex, sexual orientation, gender or gender identity, religion, creed, citizenship, national origin, age, veteran status, or disability unrelated to job requirements. MSH will take affirmative action to ensure that qualified applicants are employed and that employees are treated without regard to their race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran and disability status.