Rachel House is Looking for a Communications
Officer Rachel House/Yayasan
Rumah Rachel is Indonesia’s first
pediatric palliative home care service, helping children living with
life-limiting conditions such as cancer and HIV, and their families. Rachel
House also train nurses, doctors and other health workers in palliative care
and is building an ever-expanding network of community volunteers who have been
trained to support patients and their families in their community along their
palliative care journey.Our vision is to never see a child live or die in pain. Our goal is to
help ensure palliative care is available for all Indonesian children living
with life-limiting and life-threatening conditions, enabling them to live with
joy and dignity in a loving environment.Location: Slipi, West JakartaThe Role: With a strong desire to contribute to positive social change and to
help improve the lives of people from disadvantaged backgrounds, Rachel House’s

Communications Officer will build public
understanding of and awareness about the need for palliative care, lift Rachel
House’s public profile, and communicate with a wide range of local and
international stakeholders about Rachel House’s programs, goals, plans and
progress. The Communications Officer will also contribute to increasing access
to funding. Main responsibilities include:·      Communications strategy and plan
– Develop and implement Rachel House’s communication strategy and plan in support
of the organization’s vision and mission, and in collaboration with the team. ·      Stakeholder management – Reach
out to a wide variety of stakeholders ensuring their communication and
information needs are met effectively and keeping them up-to-date about Rachel
House’s programs, goals, plans and progress. Stakeholders include, but are not
limited to, government officials, hospital management teams, professional
associations, medical professionals, health centers, international nursing and
palliative care specialists, nonprofit organizations, corporations, donors,
fundraisers, volunteers, universities, schools and the general public. ·      Producing communication
materials – Develop and produce a wide range of communication materials in various
forms and for various audiences in support of Rachel House’s mission and goals.
This includes, but is not limited to: social media content, website content,
presentations, speeches, articles, press releases, brochures, flyers, posters,
reports, newsletters, video scripts, and photos). ·      Communication focal point – Work
with colleagues from across Rachel House’s programs supporting them with their
communication needs and engaging them in providing information and updates from
the field in support of Rachel House’s communications strategy. ·      Community relations – Use PR
and communication skills to uphold the reputation of the organization within
the wider community. ·      Media management – Establish
and cultivate productive relationships with the media in print, online, TV,
radio and identify and use media opportunities that can lift the profile of
Rachel House and palliative care. Engage team members in these media
opportunities as required.  ·      Public relations/Spokesperson –
Deal with media inquiries regarding the activities of Rachel House and act as
Rachel House’s spokesperson answering any questions confidently and with
authority, identifying possible communications and media risks and develop
strategies to mitigate them. Engage other Rachel House staff as spokespeople as
appropriate and support them in this work, for example by arranging speeches or
presentations, media interviews or press conferences. ·      Media monitoring – Monitor and
analyze print and online media for all news related to Rachel House and its
work, palliative care, nursing or any related topic such as cancer, HIV/AIDS,
national health issues, public health, medical developments etc. and ensure
relevant pieces are further shared with the relevant stakeholders and any
actions required discussed and organized.  ·      Event management – Plan,
organize and manage events aimed at raising awareness of palliative care and
Rachel House’s work and mission, including sponsored events, public events,
office talks, presentations, fundraisers etc. ·      Social Media – Develop and implement
social media strategies and maintain a regular and productive presence via
engaging and informative posts and actions on Rachel House’s social media pages,
building an expanding community of followers (Facebook, Instagram, and Twitter).
·      Website work – Produce and
curate website material. ·      Fundraising – Contribute to
fundraising through proposal writing, preparation of pitch decks and managing
online fundraising campaigns. ·      Reporting – Report regularly
on the implementation of Rachel House’s communication strategy and plan. ·      Volunteer management – Develop
an effective and strategic volunteer strategy and engage new and seasoned
volunteers in Rachel House’s activities to the mutual benefit of Rachel House
and the volunteer themselves. This includes advertising required volunteer
positions and dealing with all solicited and unsolicited volunteer
applications.·      The Living Wall Project – Manage
“The Living Wall” project and volunteer team. The Living Wall is a Rachel House
initiative to engage young people in a world-wide campaign to increase
awareness of children living with life‐limiting illnesses and to
improve their access to pediatric palliative care. The Living Wall reaches out
and inspires through The Living Wall website and Virtual Wall, an active
presence on social media (Facebook, Instagram, Twitter), working with schools
and organizations to organize their own Living Wall and a yearly event (at Car
Free Day). Qualifications·     
Minimum Bachelor’s
degree in Public Relations, Communications, Journalism or related field
Experience·      Minimum 2 years’ related
experience (for example as Communications Assistant or Communications
Associate) ·     
Experience in implementing communication strategies and plans·      Social media and digital
expertise Key
Skills·     
Excellent written and
verbal communication skills, with the ability to write for and communicate with
various audiences.·      Skilled in writing, editing and creating a wide variety of content for
various media and purposes (social media content, website content,
presentations, speeches, articles, press releases, brochure, flyers, reports,
newsletters, video, photos).·      Fluency in both Bahasa Indonesia and English, verbal and spoken, and
with impeccable grammar and spelling.·      Solid presentation skills (both in Bahasa Indonesia and English).·      Impeccable attention to detail.·      Ability to process a large amount of information and news from various
sources quickly and efficiently, and to distill key messages.·      Well-developed organizational and time management skills.·      Ability to handle a wide variety of tasks and projects concurrently,
with the ability to (re)prioritize.·      Deadline-oriented.·      Excellent problem-solving skills.·      Ability to work independently with minimal supervision.·      Understanding of child protection, medical confidentiality and media policies.·      Understanding of the use and management of social media and information
technology instruments in accordance with the needs of an organization.·      Good command of office suite (Word, Excel etc.).·      Basic command of multimedia software, design applications (e.g.
InDesign, Illustrator) and photo editing.·     
Familiar with cloud
based applications (e.g. Google calendar, Google Drive)

Attributes·     
Excellent interpersonal

skills.·      High level of self-motivation, initiative, and creativity.·      Proactive attitude.·      Enthusiastic and energetic.·      Flexible.·      A team player.·      Mature.·      Diplomatic manner and ability to adapt to a range of cultures and
experiences in interacting with program staff, beneficiaries, stakeholders,
contacts and the public.·      A strong desire to contribute to improving the lives of people from
disadvantaged backgrounds.·      Keen to learn about health topics, and palliative care in particular.·     
Willingness to travel across
Jakarta for work. Desirables·     
Experience with online
fundraising campaigns and platforms.·      Design skills·      Eye for photography or photographic skills·      WordPress·      Donor Report Writing·      Writing Proposals·     
Previous experience in
developing communication strategies 




Please send your curriculum vitae along with a covering letter dated no
later than 31 October 2016 to [email protected], or to Yayasan Rumah
Rachel, Graha Lt. Indramas 1, Jl. K. S. Tubun Raya Kav. 77, Slipi, Jakarta
11410.