REQUEST FOR PROPOSAL 

Background 

As an affiliation of John Hopkins University, Jhpiego has dedicated to improving the health of women and families worldwide. For more than 40 years, Jhpiego has worked in over 40 countries, empowering frontline health workers with evidence-based, low-cost solutions to strengthen healthcare delivery in resource-limited settings. 

Introduction 

This activity will run until September 2026 and is designed as compensation for CHWs who are required to use digital reporting tools during home visit after receiving capacity strengthening under MCGL. 

Scope of Work 

• Monthly airtime transfer of IDR 100,000 to CHWs verified by Jhpiego. 

• Transfers must be made to phone numbers across multiple providers (multi-operator). 

• Cadres are located in Banten, West Java, East Java, and East Nusa Tenggara (NTT) provinces. 

• Transfers will only be executed after Jhpiego’s monthly verification process. 

• Provide a monthly report including recipient list, phone numbers, and transfer status. 

Evaluation Criteria 

• Price: Competitive cost proposal aligned with the scope of work. 
• Vendor Experience: Demonstrated experience in similar services, including case studies or references. 
• Support Options: Customer service availability, SLA (Service Level Agreement), and response times. 
• Operational Capacity: Ability to manage large-scale, multi-provider airtime transfers. 

RFP Timeline 

• RFP Release Date: January 2nd, 2026 

• Proposal Submission Deadline: January 9th, 2026 

• Vendor Selection Announcement: January 146th, 2026 

• Implementation Start Date: January 206th, 2026 

Proposal Submission Guidelines 

• Format: PDF, maximum 20 pages 

• Submission Address:  

• Late submission will not be considered 

General Term

• Jhpiego reserves the right to amend or cancel this RFP at any time without obligation. 

• All costs incurred in preparing proposals are the responsibility of the vendor. 

• The selected vendor must comply with Jhpiego’s ethical standards and data protection requirements