Senior Programme Officer, Kupang-East Nusa Tenggara

CBM Global

Our Vision: an inclusive world in which all people with disabilities enjoy their human rights and achieve their full potential.

Our Mission: fighting to end the cycle of poverty and disability.

Our Values:

  • We champion inclusion
  • We strive for justice
  • We pursue excellence
  • We embrace partnership
  • We live with integrity

While the world has been making progress in tackling poverty, people with disabilities are being left behind. CBM Global works alongside people with disabilities in the world’s poorest places to fight poverty and exclusion and transform lives. Driven by our values, we seek out and work with the most marginalized in society, irrespective of race, gender, or religion, recognizing the equal worth of every individual.

Drawing on over 100 years’ experience and world-leading expertise in disability- inclusive community development and humanitarian action, inclusive eye health and community mental health, CBM Global works with partners to break the cycle of poverty and disability and build inclusive communities. Our programmes across Africa, Asia and Latin America are developed and delivered with local partner organizations to ensure long-term transformation and accountability in the communities we serve. We’re deeply committed to the principle of “nothing about us without us”, and we therefore work closely with and support organizations of people with disabilities.

CBM Global is made up of CBM Australia, CBM Ireland, CBM Kenya, CBM New Zealand, CBM Switzerland, and CBM UK with programmes worldwide and Country Offices in Philippines, Bangladesh, Laos, Nepal, Indonesia, Kenya, Zimbabwe, Burkina Faso, Nigeria, Madagascar, and Bolivia. CBM Global works in over 20 countries, maximizing our impact through long-term, authentic partnership and a coordinated mix of inclusive community-based programmes, local to global advocacy and delivering inclusion advice to other organizations.

We draw on learning and evidence from our community work to inform our advocacy hand-in-hand with the Disability Movement at local, national, and international levels, including with the UN, to achieve systemic change for people with disabilities. We advise governments, UN bodies and other organizations on how to ensure inclusion in their own organizations, policies, and programmes to further amplify our impact.

The Role 

Senior Programme Officer

Full-time, 6-months Fixed-Term Contract (With an extension of up to 28 months)

Reports to: Programme Manager

Job Overview

The MATAHATI programme (Promoting a Resilient and Inclusive Kupang District) aims to achieve an Inclusive and Resilient Kupang District by 2032. The programme is CBM Global Indonesia’s pilot of an integrated approach. The programme will involve five local partners to work with communities, local government, and other stakeholders to slowly promote an enabling environment for the fulfilment of rights and basic services for vulnerable groups and people with disabilities in Kupang District to become resilient and inclusive.

The Senior Programme Officer will contribute to the successful delivery of MATAHATI programme by providing management oversight and disability inclusion technical support in project implementation, monitoring, evaluation, and learning with CBM Global’s partner organizations.

Based: Work from CBM Global’ partner organization office in Kupang, East Nusa Tenggara.

Hours: Full-Time

Salary range: Competitive

Responsibilities and Duties

Programme Implementation (30%)

  1. Facilitate programme inception activities, kick-off, and other partner induction sessions with support from Country Team as appropriate.
  2. Provide clarity to partners on the project objectives, their specific interventions, deliverables in terms of targets, activity outputs, outcomes, expected results.
  3. Work closely with the MATAHATI Partner’s Project Managers to coordinate quarterly project workplan.
  4. Ensuring of effective systems for tracking implementation progress, including periodic reports, regular meetings, administrative matters, and action plans to solve operational problems leading to smooth implementation.
  5. Providing feedback on the content of submitted partner reports and compliance with agreed deadlines.
  6. Consolidate and prepare quarterly and annual narrative reports of the MATAHATI programme.
  7. In coordination with Programme Finance and Administration Officer of the MATAHATI, monitor and analyze programme financial reports, including partner’s budget implementation rate and fund transfer request.
  8. Manage and ensure completeness of programme data in Global Online, including updated workplan, indicator tracking, and risks register.
  9. Notify CBM Global of any potential risks/operational hurdles that may impede the timely realization of project objectives or negatively affect the budget.

Coordination and Networking (20%)

  1. Map and coordinate programme activities with partners and other local development actors, including government.
  2. Identify and promote a culture of synergies between partners and other development actors including conduct of joint trainings, exchange visits to promote learning and exchange of ideas.
  3. Mitigate and manage any potential conflicts within consortium members of MATAHATI programme.
  4. Facilitate project visits by donors, media and local and overseas CBM Global staff as appropriate.

Technical Oversight and Capacity Building (20%)

  1. Facilitating identification of partner technical capacity needs specific to project interventions.
  2. Support technical aspects of the MATAHATI programme implementation through good coordination with Country and Technical Teams.
  3. Facilitate appropriate refresher training to partner staff to enhance project delivery and impact.

Programme Quality, Accountability, and Learning (20%)

  1. Work collaboratively with the MATAHATI Consortium MELF Officer to ensure projects data is collected, analyzed, and documented properly, programme progress is monitored, and programme learnings are captured.
  2. Ensure the establishment of effective complaints and response mechanisms.
  3. Facilitate annual reflection meetings with partners for learning and deliberations on remedial measures to observe programme quality deficiencies and other operational challenges.
  4. Coordinate final evaluation of the MATAHATI programme with partners.
  5. Ensure timely data flows, integrity, completeness, and safekeeping for accountability in Global Online.
  6. Ensure partners employ inclusive processes and do no harm concepts.
  7. Generate evidence to support advocacy initiatives and communication material for promotional purposes (includes short video’s human-interest stories, etc.)

Support CBM Global Indonesia Country Strategic Plan Implementation (10%)

  1. In the event of an emergency, in coordination with Programme Manager, support Humanitarian Coordinator for collecting reliable information, determining priorities and an appropriate intervention by CBM and its partners, developing humanitarian funding proposals, and setting-up of inclusive emergency response and recovery programme.
  2. In coordination with Programme Manager, effectively represent CBM Global at the relevant forum, including sharing project implementation plans, brief progress reports, etc. and feedback internally in CBM Global.
  3. Upon the instruction of the line manager, perform ad hoc activities which are either by their nature related to his/her normal duties or evolve from programme operational requirements, including performing Partner Assessment.

Safeguarding Responsibilities:


Understands the incident management framework and their first responder role in recording, responding, and reporting incidents.

Understands the survivor-centred approach and how to apply it when receiving a complaint or responding to an incident. Knows local support services available in the community or region, and how to engage them.


Able to listen and accurately document reported concerns and complaints. Able to respect the confidentiality of safeguarding allegations. Able to appropriately apply the survivor-centred approach.


Treats the survivor and others involved in an incident with dignity and respect.

Be assertive in implementing the initial incident response protocols by gaining the trust and cooperation of parties involved.

Key outcomes expected from this role.

  1. Programme objectives, results, and indicators achievement.
  2. Partners capacity in implementing disability inclusive approach in all project activities, 
  3. Timely receipt of quality partner reports.
  4. Documentation of good practice cases.
  5. Effectiveness in identifying and promptly managing critical (programme) issues.
  6. Positive partner and donor experience with CBM Global.
  7. Engagement with organization of people with disabilities.

Person Specification

​All of the following requirements are essential, unless marked with a * when they are desirable.

CBM Global welcomes applicants from diverse backgrounds and people with lived experience of disability.


  • Professional experience in a national or international NGO with a minimum of 3 years at Senior Programme Officer level, with a track record in successfully coordinating and managing programme working in consortium arrangements.
  • Proven experience in results-based management and project cycle management, including assessment, monitoring, and evaluation, with a sound understanding of budgeting and budget tracking.
  • Demonstrated experience in managing internal and external relationships and partnerships particularly with implementing partners, project stakeholders, and donors.
  • Experience of working with most at risk groups*
  • Experience of managing projects in humanitarian context would be an advantage*

Skills/competencies/personal qualities

  • Good knowledge of disability issues, understanding of UN-CRPD and skilled in advocating for and transfer of knowledge (capacity development) through training or provision of guidance
  • Skilled in sustaining collaborative relationships with stakeholders, internal and external.
  • Outstanding interpersonal and relationship building skills.
  • A self-starter: proactive, resourceful, a high level of autonomy and entrepreneurial.
  • Diligent, persistent with a can-do, positive attitude
  • Ability to demonstrate focus, coordination, prioritization skills and decisiveness, and meeting tight deadlines.
  • Passionate about effecting change for and alongside people with disabilities and their communities, with a deep commitment to the vision, mission, and value of CBM Global.
  • Ability to work diplomatically and with sensitivity with individuals from a variety of cultures, professions, and personal backgrounds.


  • Relevant experience and qualifications in project management and administration
  • Good management skills with experience of implementing projects and managing budgets of institutionally funded programmes.
  • English professional proficiency.

Employee Benefits

As part of our commitment with inclusion, CBM Global aims to encourage applications from people with disabilities and those with health conditions. We have a comprehensive equality and diversity policy.

Useful Information

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Shortlisting and Interviews

CBM Global is an equal opportunities employer, committed to ensuring all applications are treated fairly.

All applications are subject to our shortlisting process; if you are shortlisted, we will contact you and invite you to attend an interview. You will also be advised at this point if there will be any skills tasks to complete as part of the recruitment process.

Diversity Policy Statement

Everyone has the right to be treated with consideration and respect. CBM Global is committed to achieving a truly inclusive environment for all, by developing better working relationships that release the full potential, creativity, and productivity of each individual. CBM Global aims to ensure that all staff, volunteers, donors, partners, contractors, and the general public are treated fairly. This will be regardless of sex, sexual orientation, gender re-assignment, marital or civil partnership status, race (including colour, nationality, ethnicity, or national origin), disability, medical status, age, religion or belief, political opinion, social or economic status, or ex-offender status.

Employment Checks

CBM Global is committed to the safety and best interest of all children and vulnerable adults accessing CBM Global supported services and programmes. Relevant background checks including working with children, police and reference checks will be completed prior to the preferred candidate’s employment being confirmed.

All applicants must have the right to work in the relevant country. All offers of employment are made subject to the following criteria: Proof of eligibility and satisfactory employment screening, and three references satisfactory to CBM Global.

How to Apply


1. Use this link:  to apply.

2. Prepare your CV in English, as you will need to upload it into our ATS system.

3. Download and complete the Application Form in English, as you will need to upload it into our ATS system.

4. No email applications will be considered. If you have any problem with the system, please redirect them to our email address [email protected] with subject of the email following format: Senior Program Officer, Indonesia.

We also welcome informal enquiries, which should be sent to email address  Indonesia@cbm-

More information about CBM Global Disability Inclusion can be found by visiting the new CBM Global website:

More Information

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