The British Council in Indonesia is recruiting for the post of Front Liner

The British Council in Indonesia
is recruiting for the post of :
Front
Liner

1 (one)
position, 1 year contract – renewable – Jakarta

 
 
Purpose
of job: 

 
The
post will support Business Support Services Department and overall
organization in providing administration, general affairs and logistical
support in accordance with British Council standards. The post holder will
report to Business Support Services Manager of the British Council.
 
Duties,
Role, and Responsibilities
Receptionist
·        
First point
of contact for guests
·        
Greet and
welcome guests, ad hoc visitors and inform to related staff
·        
Answer
incoming calls professionally and distribute incoming calls to related staff
·        
Accept
incoming mails, items, and distribute it to related staff
·        
Ensure the
cleanliness in lobby area/common area, meeting room area, function room area,
by coordinating with General Services Team
·        
Arrange and
prepare meeting room, ensure its cleanliness after usage, and remind to
related user
·        
Respond to
first line enquiries via calls and correspondence (emails/letters/faxes)
·        
Record all
incoming mails and incoming calls into Receptionist Log Book
·        
Traffic
Controller for General Services Team in and out of the office activity
 
Administration
·        
Manage
general office contact database and update telephone directory twice a year
and inform to all staff
·        
Organize
(Filling) BSS documents if required, including copy, scan documents or fax
·        
Record staff
daily in and out absence and recap on monthly basis to HR Department
·        
Create
Purchase Order (PO) for general procurement as required by BSS Department.
·        
Record
incoming enquiry and produce monthly report of incoming enquiry
·        
Support
Executive Assistant and BSS in prepare internal event at Jakarta Office
including preparation, during, and after event (e.g. prepare welcome packs,
provide refreshments/snacks, F&B for Executive meeting, attendance list)
by coordinating with General Services Team
·        
Handle weekly
pantry and stationery supplies by coordinating with General Services Team
·        
Provide
back-up support to Program Team as required (e.g. deliver merchandise to
third parties, send invitations via courier)
Draft
and prepare simple correspondence letter to Building Management as required
by BSS Manager as per standard format (e.g. prepare goods entry permit
letter, etc)
 
Others
·        
Monitor
contractor during weekdays/weekend by coordinating with Security Officers if
required
·        
Report any
office incident occurs at Jakarta Office to Resources Manager and Security
Officers
·        
Maintain good
relationship with internal colleagues and third parties (Building Management,
Control Room, Vendors, Key stakeholders e.g. British Embassy)
·        
Any other
related duties given from time to time
 
Qualifications
·        
Previous
experience as front liner/receptionist and in customer services is preferable
·        
English language
competence (oral and written)
·        
Good office
administration skills
·        
Good
communication and interpersonal skills, pleasant personality, good attitude
·        
Discipline
and well organize
Applicants
who do not meet these requirements will not be short-listed for interview
To apply, please visit :
 
Closing date for receipt of applications is by 23:59
UK time
on
Sunday 24th July 2016.
It is essential that candidates use the application
form provided on our website. The British Council does not accept CVs in
place of the completed application form and it is unable to respond to
telephone enquiries.
 

The British Council is committed to a policy of
equal opportunity and welcomes applicants from all sections of the community.

 
                                                                                                                             
 
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