USAID-APIK IT Specialist, based in Jakarta

USAID-APIK IT Specialist position opening:

IT Specialist
DAI works at the cutting edge of international
development, combining technical excellence, professional project management,
and exceptional customer service to solve our clients’ most complex problems.
Since 1970, DAI has worked in 150 developing and transition countries,
providing comprehensive development solutions in areas including crisis
mitigation and stability operations, democratic governance and public sector
management, agriculture and agribusiness, private sector development and
financial services, economics and trade, HIV/AIDS, avian influenza control,
water and natural resources management, and energy and climate change.

DAI seeks an Information Technology (IT)
Specialist for a 5-year, $19 million USAID funded “Adaptasi Perubahan
Iklim dan Ketangguhan (APIK)” Project. The purpose of APIK is to support
the Government of Indonesia to strengthen climate and disaster resilience,
working in an integrated manner from the national level down to the community
level. APIK will help to mainstream climate change adaptation and disaster
risk reduction into national and sub-national governance frameworks, build
the capacity of local communities and the private sector to address climate
change and weather-related natural hazards, and support the use of information
for climate and disaster risk management among key stakeholders.

The IT Specialist will be based in Jakarta
but will travel to APIK regional offices to set up and deconstruct local
area network.  S/he will also travel to the regional offices trouble
shoot when required.  

Summary of Primary Duties
The Information Technology (IT) Specialist
is responsible for the IT needs of the project, including system installations,
maintenance, support and technical consultations to clients. S/He is responsible
for ensuring that standards set by the DAI home office are followed and
project solutions are the most efficient and cost effective. Responsibilities
also include assisting in the setup, maintenance and troubleshooting of
the LANs (Local Area Networks) at the various project offices.  Responsible
for the setup, maintenance and troubleshooting of client computers and
peripherals such as printers and scanners. S/He will ensure that proper
back up, anti-virus and disaster recovery procedures are identified and
followed and that end users have access to shared files, printers and to
email. Other duties as assigned from time to time by the Director of Finance
and Operations.

Essential Duties
•        Oversee
the establishment of robust information technology systems throughout project
locations, including regular travel to project office sites to oversee
the installation, configuration and troubleshooting of individual and networked
computer systems.

•        Develop
and oversee compliance with written operating guidelines and maintenance

•        Quickly
respond to problems or interruption in network access.

•        Help
all APIK Project staff with computer-related problems, requests, or questions.

•        Work
with appropriate administrative staff to resolve problems with network
connection caused by factors outside the office space.

•        Stay
on-call when out of the office to help staff with problems or questions
related to the network.

•        Establish
strong IT support systems through staff training.

•        Establish
regular communication with the Home Office OIMT IT Operations team regarding
network, system hardware and software changes/issues/updates and user registration,
updates and termination.

•        Train
and supervise regional staff on basic server maintenance.

•        Supporting
installation, configuration DAI Email on Smartphone (Android, Blackberry,
and Apple).

•        Support
the communications team to maintenance expire time APIK website to webhosting

•        Support
the communications team to upload APIK website content.

•        Coordinate
management and upkeep of Information Technology Systems, as well as requesting
access or deleting access to project systems.

•        Setup
new staff on the active directory and establish Lotus Notes accounts; Remove
staff access to the active directory and terminate their lotus notes email

•        Maintain
email accounts for all staff and confidentiality of all passwords and other
restricted information.

Procurement/Inventory Management
•        Where
appropriate, work with Administrative Officer to establish agreements with
local vendors.

•        Verify
the adequacy of power supply, grounding, cabling, telephone line wiring,
connectors, and other system infrastructure.

•        Verify
the completeness of delivered software, including adequacy of licensing,
and ensure that licensing and registration is completed for all project
procured software.

•        Maintain
tracker of software licenses within project TAMIS.  Maintain copies
of licenses and request the purchase of additional licenses from the Home
Office Project Coordinator.

•        Maintain
warranties for IT related products.

•        Install
LAN hardware and all procured software, including, but not limited to,
the LAN operating system, Windows, Lotus Notes, TAMIS, Microsoft Office
and Suite components, antivirus and backup software.  

•        Install
network and personal firewalls.

•        Uninstall
all software, including, but not limited to, the LAN operating system,
Windows, Lotus Notes, TAMIS, Microsoft Office and Suite components, antivirus
and backup software back to the original.

•        Dismantle
Local Area Network.

•        Working
with DAI System Administrator on cleaning the data of the server and create
the back up for HO record.  

•        Ensure
that all IT systems are well-protected against viruses, power supply fluctuations
and other threats to the systems.

•        Properly
maintain all computer and multimedia equipment in the APIK project office.

•        Ensure
the safety of the server and other equipment in the computer room by locking
the door at the end of each day.

•        As
required, verify the completeness and functionality of delivered computers,
hubs and switches, modems, UPS machines, printers, scanners, and other
hardware accessories, and take remedial replacement or repair action if

•        Back
up project servers with a frequency as determined by the DAI/W Systems

•        Remove
backup tapes from server and store in a secure location.

•        Backup
all project electronic records and clean equipment prior to disposing to
other partners.

·        At
least 3-5 years of experience in related field

·        4
year Diploma received

·        PC
and Server support experience, especially with Windows Server & Windows
Client operating systems

·        LAN,
WAN and VSAT knowledge and experience

·        MS
applications, MS Office, MS Project

·        Common
client applications such as Adobe Acrobat

·        Basic
IT troubleshooting skills and experience

·        Experience
or basic knowledge of Lotus Notes Client Administration, and replication
within a WAN preferred

·        VSAT
setup and maintenance preferred

·        Cisco
administrative experience preferred

·        Good
working knowledge of English

Interested applicants are invited to send
their CV to
DAI will be conducting interviews until December 18. Please send applications
as soon as possible. Applicants are instructed to write “IT Specialist
Application – NAME” as the Subject line of their email. We regret that
we are unable to acknowledge receipt of all applications and only shortlisted
candidates will be notified.


The DAI email disclaimer can be found at

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