Vacancy Announcement : Consultant for Social Protection, Labor and Jobs Global Practice (SPL) at the World Bank Office Jakarta
CONSULTANT
VACANCY The
consultant will support the World Bank’s Social Protection, Labor, and Jobs
Global Practice (SPL) team based in Jakarta on all business process and IT
aspects of Government of Indonesia’s social protection programs and
institutions: 1. Work
closely with Senior Business Process and IT specialist and SPL team in
providing support to the Ministry of Social Affairs (MoSA) in policy and
regulation on integrated IT system for social assistance programs implementation;2. Work
closely with Senior Business Process and IT specialist and SPL team in
assisting MoSA with the development of guideline (comprising manual, strategy
and action plan) for designing and establishing an integrated IT system to
support the PKH implementation and assure effectiveness, efficiency and
accuracy in delivering PKH benefits and associated services;3. Support
MoSA and PKH teams to identify technical issues, recommend practical and
coherent solutions, and advise on procurement and supervision of external
service providers. The
primary responsibilities of the IT Consultant are to:· Obtain a
broad understanding over the MoSA programs and initiatives, related to social
protection and the overall ICT vision of MoSA;· Obtain a
clear view of MoSA digital infrastructure initiatives and utilize the know-how
for all projects;· Build and
sustain effective relationships with senior government officials, line
ministries, international development partners and think tanks;· Prepare
analytical reports for the team leader and the government and developing
guideline on an integrated IT system for PKH implementation and other programs;· Participate
in meetings with senior government officials and prepare Power Point
presentations and make presentations as required;· Understand
and capture business models, operational and assist in preparing detailed
business requirements and technical specifications for Information System
components; · Identify
project risks, maintain risk register and prepare mitigation plan;· Guide and
provide support for analysis, conceptualization, development, implementation,
support and maintenance of Information System;· Collaborate
and maintain close relationships with vendors, suppliers and manufacturer for
ICT industry;· Liaise
directly with key stakeholders of the projects to understand and convey
expectations accurately;· Attend to
review meetings with all stakeholders and provide feedback;· Maintain
requirements register and prepare status updates;· Identify
the capacity building and training needs of MoSA and facilitate this capacity
building;· Formulate
project specific documentations, presentation including but not limited to;o Stakeholder Analysis Specificationo Business Analysis Plano Business Requirementso Business Caseo Solution Scopeo Functional specificationso Nonfunctional specificationo Any other reports/presentation/document· Support
the overall coordination of the World Bank social protection programs in
Indonesia, particularly on the PKH implementation activities of IT integration,
Monitoring Evaluation, and EFC prevention works. Selection
CriteriaThis
position will be a local hire. It requires an individual with maturity, good
judgment and the ability to work well with teams within the Bank and with
senior government officials. The successful applicant for the Business Process
and IT Specialist position will meet the following qualifications: Minimum
Education/Experience•
Bachelor’s degree in IT or a relevant discipline with more than 5 years of
relevant work experience in IT management, business process redesign, service
& operations excellence, and consolidated and integrated technology
platforms preferably to support social protection program implementation in
Indonesia. Previous experience with the government, or multi-lateral
development agency projects would be highly advantageous. Required
Competencies– Strong
expertise, practical experience in leading technical assistance in the area of
business processes and IT system for large public or private organizations.
Previous experience in public organizations would be highly advantageous;- Strong
engagement skills with counterparts; client focused with an ability to meet
changing priorities and provide prompt and high quality responses, including
generate a range of engagement products (presentations, policy briefs/guidance,
memos, etc);-
Demonstrated skills in effective knowledge transfer and capacity building;-
Experience in business analysis, consulting, facilitation of workshops,
documentation and solution design;- Good
understanding of software estimation techniques would be an added advantage;-
Excellent interpersonal and leadership skills, with proven ability to work in a
team and intercultural environment, with minimal supervision;-
Function well independently and have the ability to professionally represent
the Bank;-
Demonstrated high quality of written and verbal communication skills in Bahasa
Indonesia and English;-
Knowledge of the political economy and institutional context in Indonesia is
desirable. Expertise
in Java technology and Oracle and prior experience of business processes of
conditional cash transfer programs are preferred. Expected
Outputs• Policy
inputs to government related to business process and integrated IT system of
PKH implementation, this includes comments on government-produced documents,
meeting notes, slide presentation, policy analysis/notes;• Develop
guideline of integrated IT system for PKH implementation, including manual,
strategy and action plan for the possible IT integration implementation at
MoSA;• Input
on integrated IT system perspectives to SPL team works in developing Monitoring
Evaluation guideline and Error, Fraud and Corruption (EFC) guideline for PKH
implementation;• Agreed
artifacts for each assignment. The World
Bank Group is committed to achieving diversity in terms of gender, nationality,
culture and educational background. Individuals with disabilities are equally
encouraged to apply. All applications will be treated in the strictest
confidence.
Please submit your CV and
cover letter before May 12, 2017 to: [email protected]
Only shortlisted candidates will be contacted.