Vacancy at IOM – Consultant – Development of MICIC Capacity Building Toolkit for CSOs, Home-based – CFCV/ID10/2024/028 REISSUED

Open to External Candidates

Reference No. : CFCV/ID10/2024/028 REISSUED
Position Title : Consultant – Contextualization of the Toolkit for Migrants in Countries in Crisis (MICIC) and Development of Capacity Building Materials for Indonesian Migrant Groups
Duty Station : Home-based
Duration of Contract : 3 months
Type of Appointment : Consultancy
Estimated Start Date : As soon as possible
Closing Date : 19 April 2024


  1. Background

Since September 2022, IOM Indonesia with support from the U.S. Department of State: Bureau of Population, Refugees and Migration (PRM), has been implementing the twelfth phase of the Asia Regional Migration Program (Asia RMP).  The project’s overall goal is for the Government of Indonesia’s (GOI) enhanced capability to manage migration in a sustainable and humane manner. The project attempts to address the issue and further support the GOI through improving policies on migration, effective multistakeholder coordination, and enhanced capacity for effective response in crisis context through three objectives:


  1. The government of Indonesia and other key stakeholders develop, adopt, and implement improved policy and legal frameworks, organizational structures, and practices on migration.
  2. National and local actors leverage and foster multistakeholder partnerships to effectively coordinate responses to migration.
  3. The government of Indonesia and other key stakeholders demonstrate increased knowledge and capacity to consistently and effectively anticipate, prepare for and respond to migration flows relating to emergency and crisis contexts.


The situation of migrants in crisis is recognized in various international frameworks, including the 2018 Global Compact for Safe, Orderly and Regular Migration (GCM), highlighting on minimizing the drivers of forced migration (objective 2) and on reducing migrants’ vulnerability (objective 7).  Starting in 2011, there have been discussions at the United Nations, the International Organization for Migration (IOM) and the High-level Dialogue on International Migration and Development on ways in which countries could collaborate to develop a better approach to addressing the issue. As a consequence of these calls, a small group of actors started working to explore and define the issues, to look at best practices, to collect the evidence base, and to propose a set of guidelines to strengthen national and international capacities to address migrants’ vulnerability in disasters through the Migrants in Countries in Crisis (MICIC) Initiative.


The group included Governments (Philippines, United States of America – the two co-chairs, and Australia, Bangladesh, Costa Rica, Ethiopia and the European Commission), international actors (IOM, the Office of the United Nations High Commissioner for Refugees, the Special Representative of the Secretary-General on International Migration and Development, and the International Centre for Migration Policy Development) and a research institution (Institute for the Study of International Migration of Georgetown University). Through a series of multi-stakeholder consultations, the MICIC Initiative produced a set of “Guidelines to protect migrants in countries experiencing conflict or natural disaster”, aimed at improving the ability of States and other relevant stakeholders to alleviate the suffering, and to protect the dignity and rights, of migrants caught in countries in situations of acute crisis through more targeted preparedness, response and recovery efforts


During the first year of the Asia RMP implementation (2023), IOM and the Ministry of Foreign Affairs of the Republic of Indonesia, through its Directorate for the Protection of Indonesian Citizens, have collaborated to conduct a capacity needs assessment to further support the protection of Indonesian migrants in crisis overseas. The assessment identified challenges, potential institutional gaps, opportunities, and best practices around protection services for Indonesian migrant workers and citizens abroad. Special attention was also given to the context of crisis situations and the increasing prevalence of Indonesians recruited and lured to work in forced criminal activities, such as the online scam operations, in countries such as Cambodia, Thailand, Myanmar, and the Philippines. In parallel, IOM has also collaborated with the Directorate to co-organize a capacity building training and workshop for Indonesian consular and embassy staff based on the MICIC reference manual for consular staff. The capacity building training and workshop has further contributed to the contextualization of the reference manual with enhanced information Indonesia’s good practices on the protection of Indonesian migrants in crisis overseas.


In 2024, IOM intends to further support the Government of Indonesia (GOI) in promoting proactive responses and targeted assistance/referrals to Indonesian migrant groups in crisis situations. The migrant groups may include but not limited to migrant workers communities overseas, Indonesian diaspora, Indonesian students overseas, and private sector employees abroad. In doing so, IOM will develop capacity building materials for Indonesian Civil Society Organisations (CSOs), diaspora organizations, migrant workers organizations abroad, and/or relevant networks to proactively respond and coordinate with government representatives to provide direct assistance and appropriate referrals to the Indonesian consular officials for requests for protection and emergency assistance, especially in crisis situations. Moreover, IOM will also contextualize the operational MICIC toolkit to support the relevant actors in providing assistance in emergency situations. The two resources will then be rolled out in a capacity building session to the abovementioned groups to test out the applicability of the toolkit.


  1. Nature of the consultancy

The consultancy will contribute to the implementation of the Asia Regional Migration Program, especially in Indonesia, through the contextualization of IOM’s toolkit for MICIC, the development of capacity building modules or materials for Indonesian migrant groups and supporting the mock-up training for Indonesian migrant groups – building upon the development of materials and the contextualization of toolkit.


  1. Tasks to be Performed Under This Contract:

The consultant will be responsible to conduct the following assignments:

  1. Prepare workplan and budget for the following activities:
  • A mapping and overview report of local CSOs, NGOs, Indonesian migrants/diaspora groups present overseas, and international organizations in Indonesia focused on human rights advocacy and migrant protection, along with an assessment of their implementation capacity, challenges, opportunities, and collaborations with governments, especially regarding the protection of migrants in crisis context.
  • The development/contextualization of the capacity building materials/training modules for Indonesian CSO and migrant workers organizations overseas in responding to crisis situation and providing necessary referrals for the protection and provision of immediate assistance to Indonesian migrant groups in countries in crisis situations;
  • Contextualization of the operational MICIC toolkit to the Indonesian context.
  • Activity report of the mock up capacity building with CSOs/migrant groups/diaspora groups.
  1. Identify existing data sources, including but not limited to relevant international, national, local and institutional regulations, good practices, challenges, opportunities in relation to migrant group protection and assistance.
  2. Develop practical training modules or capacity building materials.
  3. Building on the developed capacity needs assessment and contextualized reference manual done during Year 1 of the project implementation, conduct data collection and analysis involving all relevant stakeholders, especially service providers, NGOs, CSOs, and migrant workers to identify gaps, challenges, and recommendations for the development of the training modules or capacity building materials.
  4. Review, analyse, and adapt the operational MICIC toolkit to the current context of Indonesia, including all relevant national regulations, policies, rules, and case studies relevant to the protection of Indonesian citizens.
  5. Ensure smooth implementation of all activities, which will include but not limited to coordination of activities and events to ensure the project delivery, such as arranging and facilitating meeting/workshops/interviews/focus group discussions (FGD) in coordination with IOM project team.
  6. Facilitate and lead discussion, interviews, and consultation with relevant stakeholders to support the training modules or capacity building materials development and contextualization of the operational MICIC toolkit.

The consultant needs to provide a detailed methodology for the proposed activities, with the following considerations:

  1. Comprehensive review of gaps, opportunities, challenges, capacity needs regarding the protection of Indonesian migrant groups abroad, particularly migrant workers, including the available services and means of access to such services.
  2. Comprehensive review/mapping and analysis on the roles of Indonesian and non-Indonesian non-government stakeholders overseas who are potential to support Indonesian citizens overseas in the preparedness, response, and recovery of a country in crisis abroad – and the strategy to engage with them for the products development and testing.
  3. Comprehensive overview of activities by local CSOs, NGOs, and international organizations in Indonesia focused on human rights advocacy and migrant protection, along with an assessment of their implementation capacity, challenges, opportunities, and collaborations with governments.
  4. The historical context and significance of labour migration in Indonesia, including the development of policies to protect overseas workers and foster engagement with the diaspora community, amidst challenges such as exploitation and coordination issues during crises, while also recognizing the potential economic contributions and knowledge exchange opportunities associated with these phenomena.
  5. Information collected through discussions and interviews with representatives from the GOI, government service providers, Indonesian Embassies or Consulates (KBRI/KJRI/KRI), CSOs/NGOs, and IOM experiences on assisting Indonesian citizens abroad in need of support.


  1. Tangible and Measurable Output of the Work Assignment
No. Milestones Timeline Payment Percentage
1. Updated preliminary workplan and technical implementation strategy


1st week of May 2024 20%
2. ·       In cooperation with IOM, organize information stocktaking processes, such as through consultation meetings, FGDs, workshops, interviews, and/or field observations with key stakeholders

·       Produce the outline of the training modules or capacity building materials

Mid-end of May 2024
3. ·       Submission of the first draft of the non-government stakeholder’s capacity overview to support the protection of migrants in country in crisis

·       Submission of the first draft of training modules or capacity building materials, endorsed by IOM

·       Contextualized operational MICIC toolkit

End ofJune 2024 50%
4. ·       In coordination with IOM, organize validation/consultation workshop with Ministry of Foreign Affairs, Board for the Protection of Indonesian Migrant Workers (BP2MI), Indonesian CSOs overseas, migrant workers organizations, diaspora networks, and other relevant key stakeholders on the training modules or capacity building materials

·       In coordination with IOM and Ministry of Foreign Affairs, test out the contextualized operational MICIC toolkit and training modules or capacity building materials to Indonesian CSOs overseas, migrant workers organizations, diaspora networks, and other relevant Indonesian migrant groups in a form of mock-up training/capacity building

·       Produce activity report of the mock-up training/capacity building

End of July 2024 30%
5. Final and endorsed training modules or capacity building materials and contextualized operational MICIC toolkit 25 August 2024



  1. Realistic delivery dates and details as to how the work must be delivered

The total duration for this assignment is 3 (three) months within the period of 29 April-9 August 2023. The consultant will determine his/her final work schedule at the beginning of the assignment with the approval of IOM project team. The work schedule will set clear deadlines for the completion of each expected deliverable.


  1. Performance indicators for evaluation of results

The quality, target, and detail of the work performed as established above as well as compliance with agreed delivery dates.


  1. Reporting Lines (Type of supervision that will be provided)

The Consultant will work under the direct supervision of the IOM Indonesia’s National Programme Coordinator, with the overall supervision of the Programme Coordinator. The NPC will ensure to provide timely comments on the consultant’s work and address any consultant’s request (i.e., additional information, government contacts, etc.).

IOM Indonesia will assist the consultant in:

  • Sharing any existing IOM materials relevant to the subject matter.
  • Provide input and review of the training modules or capacity building materials and contextualized operational MICIC toolkit.


  1. Consultant’s Workplace

The Consultant is expected to be working from home while all the necessary interviews with the relevant stakeholders and data collection will be conducted in-person/through online meeting platforms.


  1. Travel Required 

Travel will be likely during the information gathering and test out of the training modules or capacity building materials and contextualized operational MICIC toolkit. For the testing-out of the toolkit, IOM will administer the travel cost and DSA of the consultant.


  1. Qualifications or Specialized Knowledge/experiences required:

The proposed consultant(s) should have following competence.

  • A minimum master’s degree (or equivalent advanced university degree) in Law, Political Science, Social Science, International Relations, Development Studies, or Management and/or an equivalent combination of training and experience.
  • Have extensive experience with a minimum of 5 years of experience in developing training modules. The candidate should have a good command of data collection and interviewing techniques.
  • Have a thorough understanding of issues pertaining to displacement, disaster and/or conflict response, labour migration issues, trafficking in persons, protection towards the vulnerable groups, and knowledge of the Indonesian context and humanitarian assistance is advantageous.
  • Have strong analytical, verbal, and report writing skills in Bahasa Indonesia and English.
  • Excellent time management skills and ability to produce outputs as per agreed deadlines.
  • Demonstrated ability to analyse, concisely summarize, draw lessons from relevant international, regional, and national practices and processes of the protection and services of stakeholders.
  • Experience in working with relevant governmental and non-governmental institutions and senior representatives in charge of labour migration policy and implementation in Indonesia would be a distinct advantage as well as previous experience working in an international organization.
  • Experience in the development of training modules and delivery of training courses would be an advantage.
  • Excellent presentation, oral, and written communication skills.


Language: Fluency in English and Bahasa both oral and written is mandatory.


  1. Required documents

The consultant will need to submit a technical and financial proposal in ENGLISH. Each submission must include the following:

  • Technical Proposal with a detailed profile of consultant (education, certification, previous work experience), methodology, proposed work plan/module outlines, sample of output used in each phase and processes of implementation, sample of previous work (report/training module).
  • Financial Proposal listing all costs associated with the assignment in local currency (IDR). In particular, the financial proposal should itemize the following:
    • Consultancy fees including additional supporting resources person per day/activity.


  1. General Terms and Condition

Consultants should not assign, transfer, pledge, sub-contract or make other disposition of the consultancy contract or any part thereof, or of any of the Consultant’s rights, claims or obligations under the consultancy contract except with the prior written consent of the Organization, in conjunction with HRM. Therefore, only in limited circumstances, when approved in advance.


  1. Evaluation

The technical proposals of Individual consultant shall be evaluated based on the following criteria and sub-criteria:

(i) Specific experience of the Service Providers/ Consulting Firms relevant to the assignment:
a)      Candidate qualification & competence (education, certification) (5)
b)      Experience (previous experience & sample of previous work) (10)
c)      Knowledge of the candidate on the project (relevancy of the proposal) (5)
Total points for criterion (ii): (20)


(ii) Adequacy of the proposed methodology and work plan in response to the Vacancy Notice

a)   Methodology and Framework (10)
b)   Work plan (10)
Total points for criterion (ii): (20)


Only candidate whose proposal having minimum score of technical proposal 25 (point (i) and (ii)) will be invited to present & clarify the proposal in an interview.

(iii) Interview

  • methodology & time frame                (20)
  • consultant experiences & background                (20)
  • presentation & clarification to the submitted proposal                (20)

Total point of Technical Proposal & Presentation (points (i), (ii) and (iii))                      (100)


The final assessment will be considered based on the following points:

  • Technical Proposal & Presentation – 80 %
  • Financial – 20 %
Combine Score : (Technical Proposal & Presentation x 80%) +  { 100 X the lowest financial proposal amongst the candidates

the Price of the Financial Proposal under consideration

X 20%}


The consultant achieving the highest combined technical and financial score will be invited for negotiations.


  1. How to apply

Interested candidates are invited to submit their applications in ENGLISH, with:

  1. Cover letter, clearly specify suitability and availability date, followed by your updated curriculum vitae / resume.
  2. Complete the Personal History Form which can be downloaded at the following link:
  3. Detailed curriculum vitae and minimum three referees (preferably direct supervisors).
  4. Please submit other required document as mentioned in point 11 and please find below template of technical proposal.

Please submit your application through email to [email protected] indicating the reference code above CFCV/ID10/2024/028 REISSUED as subject or this link. The deadline for applications is 19 April 2024. The previous applicant no need to reapply. Candidates applying for this vacancy are required to declare whether they have relatives already working for IOM.

Only applicant who meet the above qualification will be considered 

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