The
USAID  Indonesia Urban Water, Sanitation
and Hygiene ‘Penyehatan Lingkungan Untuk Semua’ (IUWASH PLUS) program is a
five-year initiative designed to assist the Government of Indonesia in
increasing access to water supply and sanitation
services as well as improving key hygiene behaviorsamong urban
poor and vulnerable populations. Implemented by DAI Global LLC, IUWASH PLUS
works with governmental agencies, the private sector, NGOs, communities and
others to achieve the following “high level” results:

• An increase of
  one million people in urban areas with access to improved water supply of
  which at least 500,000 are from the poorest 40% of the population; and
• An increase of
  500,000 people in urban areas with access to
  an improved sanitation facility and all of whom are
  from the poorest 40% of the population.

To ensure
that improvements in access to WASH services are sustained, IUWASH PLUS is
guided by a development hypothesis that focuses on strengthening service
delivery systems so they can more effectively reach the poorest and most
vulnerable segments of the population. In order to achieve this at scale,
IUWASH PLUS undertakes activities through four interrelated components,
including: 1) Improving household WASH services; 2) Strengthening city WASH
institutional performance; 3) Strengthening the WASH financing environment; and
4) Advancing national WASH advocacy, coordination and communication.

To achieve these outcomes IUWASH-PLUS need high caliber incumbent to fill the positions of

 

IT
Assistant based in Jakarta Office (JOB Code : ITA-JKT)

 

Objective:

The IT
Assistance is responsible for oversight of IT needs for all offices under the
IUWASH PLUS Project, including system installations, backup, maintenance,
support and technical advice to the project team. Travel to regional offices to
facilitate the installation of office local area networks, trouble shoot for
both the national and regional levels, provide access to requisite DAI
informational technology systems to staff. 
The IT assistance will also have a significant role in the procurement
of any information technology equipment and services, specifically identifying
qualified vendors and evaluating the specifications for each procurement. Work
closely with IT specialist and the Administrative team to inventory and manage
the maintenance of IT related project property and supervise the assigned staff
as IT Support in each regional office.

 

Tasks

Oversight

·      
Oversee the establishment of robust information technology systems
throughout project locations, including regular travel to project office sites
to oversee the installation, configuration and troubleshooting of individual
and networked computer systems.

·      
Develop and oversee compliance with written operating
guidelines and maintenance schedules.

 

Support

• Quickly respond to problems or interruption in network access.
• Help all IUWASH PLUS Project staff with computer or IT related
  problems, requests, or questions.
• Work with appropriate administrative staff to resolve problems
  with network connection caused by factors outside the office space.
• Stay on-call when out of the office to help staff with
  problems or questions related to the network.
• Establish strong IT support systems through staff training.

 

Access

• Coordinate management and upkeep of Information Technology
  Systems, as well as requesting access or deleting access to project
  systems.
• Setup new staff on the active directory and establish lotus notes
  accounts; Remove staff access to the active directory and terminate their
  lotus notes email account.
• Maintain email accounts for all staff and confidentiality of all
  passwords and other restricted information.

 

Procurement/Inventory
Management

• Where appropriate, work with Administrative
  Officer to establish agreements with local vendors.
• Verify the adequacy of power supply, grounding, cabling,
  telephone line wiring, connectors, and other system infrastructure.
• Verify the completeness of delivered software, including adequacy
  of licensing, and ensure that licensing and registration is completed for
  all project procured software.
• Maintain tracker of software licenses within project TAMIS.  Maintain copies of licenses and request
  the purchase of additional licenses from the Home Office Project
  Coordinator.
• Maintain warranties for IT related products

 

Installation/
Uninstallation

• Install LAN hardware and all procured software, including, but
  not limited to, the LAN operating system, Windows, Lotus Notes, TAMIS,
  Microsoft Office and Suite components, antivirus, firewall and backup
  software.  
• Uninstall all software, including, but not limited to, the LAN
  operating system, Windows, Lotus Notes, TAMIS, Microsoft Office and Suite
  components, antivirus and backup software back to the original in the end
  of the project..
• Dismantle Local Area Network
• Working with IT System Administrator on cleaning the data of the
  server and create the back up for HO record  

 

Maintenance/Backup

• Under supervision of IT senior and HO IT team
• Ensure that all IT systems are well-protected against viruses,
  power supply fluctuations and other threats to the systems.
• Properly maintain all computer and multimedia equipment in the
  IUWASH PLUS project office.
• Ensure the safety of the server and other equipment in the
  computer room by locking the door at the end of each day.
• As required, verify the completeness and functionality of
  delivered computers, hubs and switches, modems, UPS machines, printers,
  scanners, and other hardware accessories, and take remedial replacement or
  repair action if needed.

• Back up project servers with a frequency as determined by the
  DAI/W Systems Administrator
• Remove backup tapes from server and store in a secure location.
• Backup all project electronic records and clean equipment prior
  to disposing to other partners.

 

 Minimum General
Qualifications:

• Bachelor
  degree in Computer Science or related field with 3 years of related
  experience.
• Ability to
  work as part of a team as well as work autonomously.
• Excellent
  knowledge of Lotus Notes, MS. Office.
• Excellent
  knowledge of Networking (LAN, WAN, and Wifi).
• Knowledge
  of Windows family (Windows server 2012, Win 10, Win 7).
• Knowledge
  basic of Linux (CentOS).
• Knowledge
  basic of IP-Telephony system.
• Knowledge
  of Antivirus, firewall such as Kaspersky Endpoint security (KES).
• Knowledge
  basic of Website develop and CMS (Content Management System).
• Knowledge
  basic of Virtualize machine.

• Excellent
  communication skills both in English and Bahasa Indonesia, as well as good
  computer skills, mostly Microsoft Excel is required.
  
• Experience
  with USAID programs is highly desirable.

 

 

Expected Start Date : Available
immediately

 

APPLICATION SEND

Interested applicants are invited to send a complete application with 3
references to IUWASH_Plus_Recruitment@dai.com before February 10, 2017. Please write the job CODE in the subject line of the email. We regret that we are unable to
acknowledge receipt of all applications and only shortlisted candidates will be
notified.