Work Process and Workload Analysis Consultant

Introduction

Judicial Support Sector Program (JSSP)
is a two years program from 2014 until 2016. JSSP is a follow up cooperation
between the Supreme Court of the Republic of Indonesia (SC) and the Hoge Raad of Netherlands since 2010 and
the first time for the Attorney General Office of the Republic of Indonesia.
JSSP is administered by Center for International Legal Cooperation (CILC) and Lembaga Kajian dan Advokasi untuk Independensi Peradilan (LeIP
funded by the Royal Netherlands
Embassy (RNE) in Jakarta.

 

One of the main objectives of the program is to
contribute to rule of law by increasing the skills and competence of judges and
attorney general by giving support to the Supreme Court Training Agency located
in Ciawi.

 

JSSP plans to
support Supreme Court Training Agency in developing and increasing the capacity
of their training management. This support would be useful to the training
agencies since Supreme Court Training Agency itself is first established in
2006 and their training facilities were available in 2008.

 

Workload Analysis Report and Recommendation of
Judicial Training Centre:
JSSP in cooperation with SSR (Study centre for the
Judiciary in the Netherlands) will assist the Supreme Court Training Agency in
conducting work process and workload Analysis that will resulted in reports and
recommendation.

2.   Scope of Work

This Scope of Work provides overall
guidance and direction on the work that shall be performed by the consultant,
followed by a detailed set of tasks that will result in production of the
required deliverables. In undertaking the tasks, the consultant shall regularly
review this SOW and ensure that the required deliverables clearly reference and
address all elements of SOW.

Requirements

In conducting
work process and workload analysis, the consultant shall provide the following
support and coordination services:

1.       Developed tools for work process
and workload analysis in collaboration with SSR as the lead of the activities.

2.       A thorough analysis of the
crucial working process in order to remove restrictions and map out the
workload of the staff;

3.       Develop standard working
procedures for crucial working processes in order to exchange best practices
among TTC and MLTC and to consider common standard working procedures,
including workload proposal;

4.       Consult and advice all
counterparts on the mentioned activities

5.       Implement the new working
procedures after agreement;

6.       On regular basis consulting Skype
consulting sessions with SSR

7.       Assist the validation of
questionnaires by SSR to Supreme Court Training Agency and counterparts as required;

8.       Assist in report writing and
recommendation by SSR;

9.       Working closely with the technical
team appointed by the Supreme Court Training Agency, Supreme Court Human Resource
Unit and other units as required.

10.    Coordinate and facilitate FGD
(focus group discussion) and plenary meeting as required.

11.    Incorporate all recommendations
from FGD and plenary meeting to the report and recommendations.

 

Expected Outcome/Objectives:

·      Report of workload analysis,
including the effectiveness and efficiency of Supreme Court
Training Agency including
the capability of human resource;

·      Recommendations

 

General Approach:

Supreme Court
Training Agency will appoint a technical team to work with JSSP, SSR and the
Consultant or other unit as seem necessary. The technical team will conduct series of
meeting (facilitated by JSSP) to produce the deliverables
as required with the guideline from SSR. Subsequently, there will be plenary meeting to
finalize and approve the report, and the meeting will be attended by high level officials from the Supreme Court Leadership and Justices.

Required Skills and
Knowledge:

The required skills and knowledge for the consultant who
will assume this scope of work include:

  • A master degree
    in Business Administration
  • Experience in conducting Workload
    Analysis
  • Experience with IT tools for capturing of work processes
  • Experience in facilitating workshops
  • Fluency in
    speaking and writing English
  • Strong interpersonal and communication skills
  • Excellent teamwork capability

 

Tasks and Period of
Performance of this Scope of Work:

The following
activities will be conducted with the assistance of a consultant
working in coordination with JSSP Program Manager and SSR.

Tasks

Time

Tools Development

April 2016

Workshop 1

·     
Kick Off Meeting

·     
Finalized tools for WLA (Workload Analysis)

April
2016

Data Collection Process

May
– June 2016

Workshop 
2

·     
Questionnaires Validation

July
2016

Data Analysis

August
– September 2016

Workshop 3

·     
 Report and Recommendation

October
2016

 

*This activity is
not limited to the workshop as stated above. The number of workshop and plenary
depends on the actual requirement.

3.   To apply

Please
sent your application with Curriculum Vitae to office@leip.or.idat the latest of 5th of March  2016, with
email subject of Workload Analysis
Consultant
.

 

 

 

 

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