CHAI Overview

The Clinton Health Access Initiative, Inc. (CHAI) is a global health organization committed to our mission of saving lives and reducing the burden of disease in low-and middle-income countries. We work at the invitation of governments to support them and the private sector to create and sustain high-quality health systems.

CHAI was founded in 2002 in response to the HIV/AIDS epidemic with the goal of dramatically reducing the price of life-saving drugs and increasing access to these medicines in the countries with the highest burden of the disease. Over the following two decades, CHAI has expanded its focus. Today, along with HIV, we work in conjunction with our partners to prevent and treat infectious diseases such as COVID-19, malaria, tuberculosis, and hepatitis. Our work has also expanded into cancer, diabetes, hypertension, and other non-communicable diseases, and we work to accelerate the rollout of lifesaving vaccines, reduce maternal and child mortality, combat chronic malnutrition, and increase access to assistive technology. We are investing in horizontal approaches to strengthen health systems through programs in human resources for health, digital health, and health financing. With each new and innovative program, our strategy is grounded in maximizing sustainable impact at scale, ensuring that governments lead the solutions, that programs are designed to scale nationally, and learnings are shared globally.

At CHAI, our people are our greatest asset, and none of this work would be possible without their talent, time, dedication and passion for our mission and values. We are a highly diverse team of enthusiastic individuals across 40 countries with a broad range of skillsets and life experiences. CHAI is deeply grounded in the countries we work in, with majority of our staff based in program countries. Learn more about our exciting work: http://www.clintonhealthaccess.org.

Background

As part of the Ministry of Health’s (MOH) Health Transformation Agenda, the Government of Indonesia is implementing Integrasi Layanan Primer (ILP), a fundamental shift in the primary healthcare (PHC) delivery model. Transitioning from fragmented, program-based services, ILP adopts a life-cycle approach that integrates service delivery across three tiers: the sub-district (Puskesmas), the village (Pustu), and the neighborhood (Posyandu) levels. This transformation aims to strengthen community-based screening, standardized care, and digital integration through the SATUSEHAT platform, ensuring that every citizen has access to high-quality, proactive health services from birth through old age.

The Accelerating ILP in Indonesia (ACTION) project is a three-year initiative (2025-2027) that aims to improve health outcomes for pregnant women, children and caregivers, reducing maternal deaths, vaccine-preventable diseases, and NCDs burden across the life course. ACTION focuses on strengthening ILP delivery by working in two most populated and mobilized areas closest to the capital, which are Bekasi City and Bogor District, across 4 (four) key pillars:

1. Technical Policy, Planning, and Financing, focusing on national- and subnational-level regulatory and financial supports for the implementation of ILP.
2. Integrated Service Delivery, which encompasses interventions ranging from optimizing ILP service pathways, capacity development for HCWs (healthcare workers), strengthening the cohesion between Puskesmas and private health facility networks, to data management through digitalization to improve interoperability of the ILP system.
3. Logistics Management, with emphasis on service sustainability by maintaining stock sufficiency and preventing under/overstock of essential drugs.
4. Strengthens Demand Generation and Social Mobilization Strategies for ILP delivery using a family-centered approach.

This four-pillar framework is designed to be cross-cutting with deliberate emphasis on scaling up interventions while maintaining government ownership throughout the project implementation.

To ensure that the ACTION Project is carried out in line with its impactful mission within the project timeframe, a landscape analysis or baseline assessment is required to comprehensively capture the current situation across the four pillars of ACTION. Therefore, CHAI is seeking a qualified partner to conduct a comprehensive Baseline Assessment froma set of reliable data sources. The partner will not only identify critical gaps in facility readiness and demand, but also use these key evidences as insights and provide solid and foundational recommendations to improve the project. Further information on the ACTION project is available here.

Objective

The consultant is expected to:

1. Analyze the current landscape and situation of the four pillars of ACTION (Technical Policy, Planning, and Financing; Integrated Service Delivery; Logistics Management; and Demand Generation and Social Mobilization Strategies of ILP) to what extent the real situation aligns/fits with the ACTION baseline indicator in Bogor District and Bekasi City
2. Synthesize baseline assessment findings into actionable recommendations to support strategy refinement and effective implementation of ACTION interventions.

Scope of Work (SoW)

The consultant shall complete these following activities:

1. Develop a robust and comprehensive technical proposal outlining methodology and detailed budget plan.
2. Develop the sampling design and determine the appropriate sample size requirements in line with the study objectives across Bekasi City and Bogor District, ensuring representation  of Puskesmas typologies (rural-urban), MCH (maternal and child health)-related cases and risk factors, population size, and other relevant factors.
3. Design, pilot and pre-test all data collection tools prior to baseline assessment.
4. Finalize site selection after iterative stakeholder discussions and desk review.
5. Perform responsible data management, which involves maintaining data quality and appropriateness, ensuring data security and confidentiality throughout the process, from data collection, storage, cleaning, analysis, to preservation.
6. Develop and submit the study protocol to CHAI Scientific and Ethics Review Committee (SERC) and local IRB (Institutional Review Board) for ethical clearance and other officals for administrative approval, along with the requirements, and respond to the reviewer’s feedback, ensuring the protocol is finalized and approved.
7. Conduct the assessment/mapping according to the agreed protocol, inlcuding data validation/triangulation across ILP-related program indicators within cluster 2 & 3 primarily MNCH, immunization, nutrition, metabolic diseases (i.e. hypertension and diabetes).
8. Analyze and synthesize data with appropriate techniques to produce key findings of the assessment.
9. Develop a comprehensive report with compelling data visualizations, lessons learned, and key recommendations.
10. Conduct regular coordination meetings with CHAI and other key stakeholders (e.g. MOH, PHO, DHO, and other relevant stakeholders as needed) to update progress and preliminary findings.
11. Conduct project implementation and financial management and reporting, in compliance with CHAI SOP, guidelines, and service agreements.
12. Collaborate closely with CHAI Indonesia team throughout the assessment.
13. Produce final narrative report in a publishable format to be disseminated (Full report in Ms Word format, 5-pager brief in PDF, and a Slide Deck in PowerPoint) once all activities are completed, which should be written in both Bahasa Indonesia and English.

Qualifications

CHAI invites a team of experts, health practitioners, and/or professionals to participate in this project with detailed requirements as follows:

Education

At least two (2) team member(s) with advanced degree/training in public health, public/health policy, health communication/promotion, or other relevant disciplines.

Skills and knowledge

• Comprehensive knowledge and expertise in the Indonesian health system, PHC, MNCH (Maternal, Neonatal and Child Health), and/or digital health proven by previous works.
• Extensive experience in conducting implementation research (either in quantitative, qualitative, or mixed methods) on system readiness and situational demand analysis for health or other MNCH, including immunization program in Indonesia.
• Experience in working with and/or interviewing representatives from the Ministry of Health, Ministry of Finance, Ministry of Home Affairs, Ministry of Village, Provincial and/or District Health Offices, and PHCs, as well as the private midwives and community members.
• Situational knowledge/familiarity with the study sites and the characteristics of the community members, PHC, and DHO in Bekasi City and Bogor District will be a great advantage.

Language

Research team member(s) possess excellent written and oral communication skills in both Bahasa Indonesia and English.

Application Requirements

Interested applicants must submit no longer than three (3) pages (exc. Annex) of written proposal in English, including the project timeline. The proposal shall include the following information:

1. Research title
2. Narrative background and objectives
3. Methodology, sample selection and analysis plan which covers the scope of work
4. Implementation plan (including team division/allocation) and project timeline
5. Anticipated risks and mitigation plans
6. Reference list/bibliography
7. Annex 1. Annotated budget (in excel format) with breakdown for honoraria (unit cost/rate must be in accordance with the recent SBU regulation from the Ministry of Finance), activities, and other anticipated costs
8. Annex 2. CVs of key personnels (Team leader, research coordinator, field coordinators, etc.) which showcase the profiles corresponding to the required qualification and list of publications. All submitted CVs must be merged in one (1) PDF file.
9. Annex 3. 1 sample of previous work (project portfolio, published paper or report, in PDF format)

All proposal will be evaluated based on 5 (five) main criteria, particularly proposal quality (clarity and conciseness); proposed methodology; relevance with the ACTION project framework; candidates profiles and portfolios; and budget rationale.

Project Timeline

The total expected duration of the assignment is within 3 months from 17 March to 29 June 2026. All activities and reports must be finalized and submitted within this period.

Project Budget

Budget ceiling to cover all detailed activities and deliverables, including honoraria, travel, and all other expenses required for the research shall not exceed IDR 700.000.000,- (tax inclusive).

Application Submission

Please submit your proposal no later than 9 March 2026 via email to indonesiaoffice@clintonhealthaccess.org and cc to randini@clintonhealthaccess.org with “ACTION Baseline Assessment_Team Name” in the subject line. Ensure each file submitted (i.e., the proposal and all necessary documents listed in the Application Requirements section) is labelled with the Team Name (e.g. Narrative Proposal_CHAI). Only shortlisted candidates will be notified. Late or incomplete applications will not be considered.